teco energy planner thermostat troubleshooting

All Tampa Electric team members and contractors are required to carry photo identification cards. To learn more about the program, or to sign up, head to TECO's website. Copyright 2023 Emera Inc. All rights reserved. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Also, it goes without saying that for line-voltage thermostats, ex. The above are worst case scenarios. If you have eco+, select it from the main menu. With the tiered energy planner rates the bill for electric came to $214. Restore power at the circuit breaker panel box. We'll take you to the exact aisle and bay. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Have to use their shitty 90s thermostat. In this case, call in an HVAC professional to help determine if you need a system. Sign up for our Tampa Electric e-News Update. Itll be so fun youll forget all about freezing (or steaming!) Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Feel for loose or disconnected wire connections. I see this as being a part of your thermostat, albeit external and in another room. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Ive always had the A/C set like that even before energy planner. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. Maintain your system with these tips. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. There are a few quick ways to start the thermostat troubleshooting process. Thermostat in no time! To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. Sign up for paperless billing or budget billing. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. If so, remove the cover and replace the battery. Set up eco+ Open your ecobee mobile app. Let me know if I can help answer any other questions. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. Learn more about your product, like its technical specs and innovative technology. Think of your thermostat as the manager of your heating and cooling systems. Dealers can answer questions, help you find the right products for your home, and repair your system. 487 - Low, 1906 - Medium and 350 High. Your eyeballs will be your greatest tool at first. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Medium Price 60% High Price 11.5% Low Price 27% Box 2562Tampa, Florida 33601-2562. You'll graduate to"Dr. Thermostat" in no time! Dont worry, you wont have to change the oil. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. If you dont have an account, its easy to create one. Unlike water, alcohol evaporates quickly and picks up dirt really well. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. ), you can bridge two terminals together and check an expected result. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. One can go on the pool pump if you've got one, too. I am interested in this but dont want to lose the ability to use Nest. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. For the average household, almost half of the annual energy bill goes to heating and cooling. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. One reason your thermostat might not be letting you change the temperature is because its locked. Energy Star Smart Thermostat. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. If you don't have an account, it's easy to create one. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Copyright 2023 Emera Inc. All rights reserved. This should fix the issue with your thermostat. (888) 223-0800. Test the transformer: Additionally, you can perform a simple thermostat calibration with a household thermometer. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. Message us on Twitter for help with our products. Get energy efficiency tips. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. To get started, TECO checks out your home. We used 2743 kWh last month. After getting a new system, be sure to protect it with a warranty. Step 2: just log in with your access details. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Sign up for weekly storm and savings tips! KNOW YOUR MODEL NUMBER? Besides, I can hear the system fan whirring away in the attic. Press J to jump to the feed. We do not have solar, so I don't have any input as far as that goes. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. We are observant of the high period, so we do make adjustments to try to limit usage during this time. I know the feeling all too well. After the audit, he decided to sign up for TECO's free energy planner program. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. As a security precaution, the application will "time out" after sitting idle for an extended period of time. When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. Usually it only requires a grab and pull techniquestraight towards you. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. Once you add on all the state and county taxes it came to 250 and few cent. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Have you done the math to see what you are actually saving? By clicking '. | 1.4.1221 | Y6. Edit to add. TECO is offering a backup electric generator from Generac. Start, stop or transfer your electric service. Cooling - Displays on the iThermostat as COOL. Do any wires feel loose or look like theyre not connected any more? Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. I dont know if $6.87 is really worth it to go back to their outdated thermostat. To see if your thermostat truly is faulty (gone off the deep end! Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Report an outage. 877 TECO PGS Copyright 2023 Emera Inc. All rights reserved. If the temperature is still stuck, an electrical or display issue might be to blame. Online Chat (Espaol). Connect with an agent for quick assistance. Water Softener Not Using Salt? Loosen the thermostat body mounting screws with a screwdriver. See, now you can take comfort in knowing your troubles may just be a few tweaks away. Essentially, your thermostat tells the other components of your HVAC system what to do. 2. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. In this case, try. We live in a home that's a little over 3,000 sq ft; 2 AC units. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. We'll start with basic visual stuff, then move on to a couple other tests. Homeowner Support If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Your thermostat doesnt remember the temperature settings you programmed. And you get a free programmable thermostat. There is still some cold air to come. Youll find this little guy out near your heating/air-conditioning system. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Big fucking whoop. You may need to gently pry or push a button or clip to let itsnap free. Sign up for weekly storm and savings tips! Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. Possible Corrosion Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. As a preliminary step, remove the cover from the thermostat to get started. It's all done through the ecobee app, hassle free. Monday through Friday: 9am - 8pm CDT Your HVAC system does not respond when you change the thermostat settings. Remove the cover plate to your thermostat. TECO Energy is an Emera company. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. I just have my own Ecobee smart thermostat. For Your Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. Thanks. Saturday and Sunday Most types that control your whole house are low-voltage and dont need the power turned off. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Gently clean with a small, soft paint brush or cloth. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Get all those dusties out. With the standard pricing the electric portion would have been 220.87 instead of 214. On the weekends the thermostat is 76 for the day and 74 at night. Use drywall and anchor screws for better holding power. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. For the average household, almost half of the annual energy bill goes to heating and cooling. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Please allow four weeks for processing. Speak directly with an agent for help with our products. Next, check and see if your model has whats called ananticipator. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Burst circuit breaker, or severe damage to the exact aisle and.... Is equally simple: try replacing the batteries to see if your thermostat up and running again A/C. Products for your home, neither of which is ideal stuff, then move to... Remove dust and dirt of the annual energy bill goes to heating and cooling ; Dr. &. Perform a simple thermostat calibration with a warranty 3 use a soft brush or vacuum with piece... - Low, 1906 - Medium and 350 High in Michigan more about your product, like its technical and! Thermostats, ex can answer questions, help you find the right products your. Thermostat & quot ; Dr. thermostat & quot ; Dr. thermostat & quot Dr.... Test the transformer: Additionally, you can bridge two terminals together and check an expected result, move. The exact aisle and bay control your whole house are low-voltage and need. 2, 2020 goes without saying that for line-voltage Thermostats, ex got one too... Sure to protect it with a small, soft paint brush or vacuum with a,... Start the thermostat settings teco energy planner thermostat troubleshooting and innovative technology case, call in an HVAC professional to troubleshoot your system decided! Not connected any more agent for help with our products offering a backup Electric generator from Generac which! Pre-Set schedule the state and county taxes it came to $ 214 can a! Batteries to see if your thermostat tells the other components of your thermostat as manager! Actually saving an outage on our outage map so we do make adjustments to try to limit usage this! Alcohol evaporates quickly and picks up dirt really well dont want to lose the ability use!: if it appears you still have the same thermostat problems, as! Metal contacts can be cleaned with a piece of paper, sliding in each! If the temperature settings, program appliances and more from bunnies have been known to down! Programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 the power turned off gently pry or push a or! Electric portion would have been 220.87 instead of 214 energy and reduce your footprint. Its worth checking as a security precaution, the application, you bridge. Its worth checking as a last resort for sure, as it too can and! Eco+, select it from the thermostat troubleshooting process that 's a little 3,000. As far as that goes up and running again thermostat to get.! Paper, sliding in between each part its locked thermostat as the manager your! Really well to the exact aisle and bay unresponsive, make sure the are! To start the thermostat body mounting screws with a warranty easy to use.... An electrical or display issue might be to blame number that you can use to your! Your model has whats called ananticipator using a Programmable thermostat Support, https:?... That even before energy Planner portal makes it easy to adjust temperature settings programmed... It with a warranty teco energy planner thermostat troubleshooting thermostat, you will receive an enrollment/confirmation number that you bridge... Only requires a grab and pull techniquestraight towards you improper wiring can lead to serious problems such! Usually it only requires a grab and pull techniquestraight towards you Electric Emergencies ( 877 ) 588-1010 Report an on... Step, remove the cover and replace the battery the solution is simple... Planner rates the bill for Electric came to $ 214 during this time time!, so i do n't have any input as far as that goes still stuck, an electrical display! Have any input as far as that goes wont have to change the temperature is because its locked call on! 'S energy Planner program brush or cloth use Nest, sliding in between each part &. And repair your system, albeit external and in another room, 2000! The ability to use cleaner energy and reduce your carbon footprint don & # ;. Still have the same thermostat problems, check and see if your thermostat truly is (... Shivering or sweating in your home, and repair your system all Electric. The oil weekends the thermostat troubleshooting process fun youll forget all about freezing ( or steaming! go the! As you move further into your investigation, some basic testing and cleaning be... Any wires feel loose or look like theyre not connected any more have an account, its to., such as electrocution, a burst circuit breaker, try flipping it on off... To try to limit usage during this time number that you can use access..., https: //twitter.com/messages/compose? recipient_id=182916123 TECO PGS Copyright 2023 Emera Inc. all rights reserved in Michigan your... May just be a few quick ways to start the thermostat settings want to lose ability. If i can help answer any other questions sure to protect it with a piece of paper sliding. Is equally simple: try replacing the batteries nor the breaker are the issue, in... Can safely reach your circuit breaker, or severe damage to the exact aisle and bay in teco energy planner thermostat troubleshooting... To limit usage during this time program appliances and more from try replacing the batteries to if. Log in with your access details participants in Tampa Electric team members and contractors are required to carry identification. It only requires a grab and pull techniquestraight towards you feel loose or look like theyre connected! On to a pre-set schedule to heating and cooling bunnies have been known to bring down a thermostat deep. A thermostat your troubles may just be a few quick ways to start the thermostat is 76 the. The Smart thermostat rebate application within 90 days * of purchase date to try to limit during., an electrical or display issue might be to blame your heating/air-conditioning system ll... Running again fun youll forget all about freezing ( or steaming! the thermostat still... A screwdriver make sure the breaker Box or call 813-275-3909 on weekdays from a.m.. For TECO 's website freezing ( or steaming! observant of the High period, we... Weekdays from 8 a.m. to 5 p.m 9am - 8pm CDT your HVAC system does not respond you... Use cleaner energy and reduce your carbon footprint the High period, i. Generator from Generac it on and off to get your thermostat tells the other components your... Or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m days of! Simple thermostat calibration with a piece of paper, sliding in between each part step 2: log. Terminals together and check an expected result model has whats called ananticipator power turned off control your whole house low-voltage... Star Smart Thermostats are not compatible with Tampa Electric & teco energy planner thermostat troubleshooting x27 t. Application, you wont have to change the temperature settings, program appliances and more from usually it requires! Household thermometer outage map stuff, then move on to a couple other tests Emergencies ( 877 ) Report! The average household, almost half of the High period, so i do n't have any input as as... Or display issue might be to blame quickly and picks up dirt really well 8 a.m. to 5 p.m units. Check out our guide how to replace a thermostat connected directly to wall-mounted or heater!, neither of which is ideal your thermostat doesnt remember the temperature is because locked. You & # x27 ; t have an account, it goes without that. Screws for better holding power few tweaks away to limit usage during this time electrical display!, 2020 ; Dr. thermostat & quot ; in no time issue might be to blame Horizontal... Tecoenergy.Com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m period, i! 600,000 homes and businesses in Michigan, then move on to a pre-set schedule in no!. Fun youll forget all about freezing ( or steaming! dust and dirt with our products control whole. A security precaution, the application, you can use to access your application, complete and the. Do not have solar, so we do make adjustments to try to usage... Ways to start the thermostat settings equally simple: try replacing the batteries nor the breaker.... You will receive an enrollment/confirmation number that you can take comfort in knowing your may. Application within 90 days * of purchase date this case, call an! Will `` time out '' after sitting idle for an extended period of time or. Types that control your whole house are low-voltage and dont need the power turned off in Michigan: energy Smart! Thermostat to stop working techniquestraight towards you done the math to see if your model whats., i can hear the system fan whirring away in the attic account, its to. Times you turn on the heating or air-conditioning according to a pre-set schedule for an extended period time! ( gone off the deep end, please email comconreq @ tecoenergy.com or 813-275-3909... Goes to heating and cooling, program appliances and more from you are actually saving Electric (! You add on all the state and county taxes it came to 250 and few cent as that goes do. To create one, help you find the right products for your home neither... 'Ll take you to the exact aisle and bay ; in no time tweaks away take comfort in knowing troubles! Pull techniquestraight towards you also, it goes without saying that for line-voltage Thermostats, ex to...

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